What happens in the case of firing problems?
What happens in the case of firing problems?

What happens in the case of firing problems?

Whilst all efforts are made to avoid any issues sometimes they are unavoidable, we are dealing with a production process and a breakable product. With regard to paint your own pottery should your piece be damaged or broken we will contact you to apologies and offer you refund or the opportunity to redo. With regard to made pottery or external potters requiring firing – if we have fired within the boundaries stated for your clay and glaze we hold no further responsibility for faults

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