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Frequently Asked Questions

We are open to the general public for booked sessions Friday - Sunday 10 am-5:30 pm

For collections

Friday - Sunday 10 am - 2 pm and for course bookings as advertised. 

For members.

Off Peak -  9 am - 6 pm Mon - Fri

Flexible  - 9 am-10 pm Mon - Thurs. 9 am -6 pm Fri -Sun.

Unlimited - 24/7 

Studio holder - 24/7

Yes! Swinnow Grange Mills has its own large free car park 

Whilst they are welcome we do not have any specific facilities available for them. 

Session times are all listed please refer to those to see what is relevant to your visit . For general bookings, wheel sessions can be 45 minutes, 2 hours or 3 hours. Hand building 2 hours or 3 hours, pottery painting and glazing 2 hours. 

Yes you do need to book for all our activities, you can however just pop in Fri-Sun 10-2:30pm to collection your finished pottery.

We do provide a good range of hot beverages and a small selection of cold drinks. If you bring in drinks of your own they must be in lidded containers and only consumed in the areas we designate to meet with our health and safety requirements and food restricted to light packaged snack please remove any waste you create. 

Whilst all efforts are made to avoid any issues sometimes they are unavoidable, we are dealing with a production process and a breakable product. With regard to paint your own pottery should your piece be damaged or broken we will contact you to apologies and offer you refund or the opportunity to redo. With regard to made pottery or external potters requiring firing – if we have fired within the boundaries stated for your clay and glaze we hold no further responsibility for faults

Great! Book ahead and we will reserve space for you.

This is dependent on the service you book, all prices are stated under each service within the website. pottery painting average spend is around £14 with lower and higher items available, wheels sessions start at £45, Hand building sessions start at £18.

We are sorry to say we are on the second floor with no working lift. Once in our space everything is on one level with easy access including bathroom and kitchen.

Cash, Card, Firefly Gift Voucher.

You can book online where indicated or telephone 0113 3450405, email booking@fireflypottery.co.uk or use the contact form.

We are looking forward to hearing from you!

Yes, where feasibility allows.

We will keep your pottery for three months after your visit. Please ensure we have the correct contact details.

Collection times are Fri - Sun 10 am - 2 pm 

Gift vouchers for our Clay experience course are valid for one year from point of purchase, all other gift vouchers are valid for six months.

We do not extend gift vouchers beyond their expiry date except in the event of our unscheduled closure. 

For full Terms and Conditions please check here.