Frequently Asked Questions

Firefly FAQs

When are you open?
Wed-Fri 10:00-5:00pm • Sat-Sun 10:00-4:00pm • Extended hours in the school holidays • Bookings can be made outside of these hours for groups of 5 or more by appointment. Please contact us to arrange • We also run a number of daytime and evening courses (see fireflypottery.co.uk/courses/)

Yes – on street parking on Town Street for up to 2 hrs, Morrison’s car park and surrounding on street parking.

We have a dry locked space behind the studio, we do have a small number of high chairs. We do not have enough space for wall mounted baby change so you will need your changing mats with you and nappies need to be taken home. We do not have a potty.

Usually 1-2 hours but it depends on the individual.

You can just pop in, but we cant guarantee you a table unless you’ve booked so it’s a good idea if you can we don’t want to disappoint you.

Generally no, exceptions are birthday cake at parties and booze on ladies nights / evening group bookings.

If you are with a painter yes, or if we have plenty of tables spare but not as a general rule.

Yes you can have our woodland room for exclusive use with a minimum of ten visitors.

Whilst all efforts are made to avoid any issues sometimes they are unavoidable, we are dealing with a production process and a breakable product. Should your piece be damaged or broken we will contact you to apologies and offer you refund or the opportunity to redo.

Great, book ahead and we will reserve space for you.

This varies on what you choose to do with us, bisque starts at £2.50 and can go up to £50, tempting drinks and cake are available but you are in control of what you spend there are no hidden charges or sales techniques employed. Children’s stock is sensibly displayed.

I’m sorry to say it’s limited, low step to entrance gives access to our front room where two tables are available, WC is downstairs,  there’s a further step up to gallery room.

Cash, Card, Firefly Gift Voucher.

Telephone 0113 3450405 or email info@fireflypottery.co.uk. We are looking forward to your call!

Yes where feasibility allows.

We will keep your pottery for three months after your visit. Please ensure we have the correct contact details.

For full Terms and Conditions please check here.